General

Boasting 30 years of experience in the water filtration industry, we are the experts you need to help you choose the right water filtration system.

Our customer care is second to none and we provide only the best, knowledgeable advice to our valued clients.

We are confident you will enjoy your Aqua Plus purchase, we offer 30 Day money back guarantee to all our customers. See refund policy for eligiblity.

Filtered water offers many benefits including, but not limited to:

- Chlorine removal
- Better hydration
- Improvement of skin health

You can read more about the benefits of filtered water in this blog post

Basically, water that is high in minerals that up the pH level and are good for our bodies is water we refer to as alkaline.

There have been mentions of alkaline water improving energy levels and curing acid reflux, due to its ability to help offset acids in our diet. It’s also been known to improve gut health, assisting in helping thwart gut problems with its antimicrobial properties.

You can read more about alkaline water and its benefits in this blog post.

The difference between filtered water and purified water is all in the filtering process. Both types of water are subject to filtration however purified water is cleansed and purified through additional means such as reverse osmosis, distillation, or deionization. This extra purification step increases the purity of the water significantly.

Definitely! There will be no need to keep spending ridiculous amounts of your hard-earned money buying bottled water. You’ll also be helping the environment by reducing your plastic usage.

We are 100% confident that you will be happy with your investment into a healthier, happier, less expensive lifestyle.

Choosing the right water filtration system for you depends on a few different factors.

In order to make things easier for our clients we’ve created our new Find the Right System for You guide. It’s a quick and easy guide to finding the perfect system, based on our best sellers and feedback from clients like you.

If you have any questions about the guide, please contact our friendly team on 1300 MY AQUA (1300 692 782).

Products

Our products are made across Taiwan, the USA and Australia. They are all rigorously tested and certified to Australian Standards and Watermark Certifications so you can be 100% satisfied that they are of nothing but the highest quality.

We generally recommend changing filters every 10-12 months, but it is a good idea to check the lifespan specified on the filter and change them according to that to achieve optimum performance.

If in doubt, don’t hesitate to contact us on 1300 MY AQUA (1300 692 782).

It’s easy! Our Bench Top filters are a fully DIY system - no plumbing required.

In just 5 minutes you can be enjoying clean, filtered water. Multiple adaptors are included in your purchase to accommodate taps of different sizes. Just choose the right sized adaptor to fit your tap, attach the system following the included instructions and you’re all set.

Absolutely! We have an exciting range of water filtration products to suit every adventurer and their caravan or RV.

The most popular caravan systems that we offer are our Inline Silver Systems which connect outside the caravan to the tank supply. We also have standalone and plumbed drinking systems that will fit neatly in any caravan kitchen space.

Check out our caravan systems here.

Investing in an Aqua Plus reverse osmosis water filtration system is the first step to removing fluoride from your drinking water. We have both portable countertop systems and fixed under sink systems available.

Start shopping for your very own reverse osmosis water filtration system and you’ll be enjoying fluoride, chemical free water soon after.

Absolutely! We have specialised filters suitable for bore water filtration. Find the perfect bore water filtration system for your home here in our online store.

If you have any questions at all about our bore water systems, please do contact us on 1300 MY AQUA (1300 692 782).

Absolutely! We have specialised filters that can easily be installed on the main line to remove calcium and scales. These can be found in our bore water filtration.

Delivery

For orders over $55, we offer FREE SHIPPING Australia-wide!

For all other orders we charge a flat Standard Shipping fee of $9.95. Select products may be eligible for Express Shipping. Call us on 1300 MY AQUA (1300 692 782) to enquire about Express Shipping eligibility.

Please note that all prices quoted and displayed on the Aqua Plus Filtration website are in Australian Dollars (AUD).

Yes, FREE SHIPPING is available for orders in Australia over $55.

Please note that all prices quoted and displayed on the Aqua Plus Filtration website are in Australian Dollars (AUD).

Selected products may be eligible for Express Shipping. Call us on 1300 MY AQUA (1300 692 782) to enquire about Express Shipping eligibility.

Your products will be shipped to you with one of our trusted delivery partners. The delivery partner will depend on factors including the delivery destination, the product weight, etc.

They’ll be shipped with one of the following companies:

- Australia Post
- TNT
- Sendle (100% carbon neutral delivery)

Once your order has been shipped, you’ll receive an update via email from our friendly customer service team. This email will contain a tracking number and other details surrounding the delivery, allowing you to easily check the status of your product.

You can also easily check your order status online by logging in to your Aqua Plus “My Account” profile.

If you need any help with this, please contact us on 1300 MY AQUA (1300 692 782).

Orders

Yes! The happiness of our customers is our highest priority. We want to make sure you are completely satisfied with any product you purchase from Aqua Plus.

Please note that all returns must be made within 30 days of purchase.

When returning an item request Return Goods Authorisation Form and please include a note containing:

- Your name
- Your order number
- The reason for your return

Unfortunately, any items returned without any of the above information will not be accepted.

Please visit our refund policy for more info

Of course! Aqua Plus provides a minimum 12-month warranty on ALL products.

Speak with one of our friendly support staff right away. We know how disappointing it is to receive an order that’s not quite what you were looking forward to. We will work to solve any problem you might have as quickly as we possibly can.

Call us on 1300 MY AQUA (1300 692 782) with any issues surrounding your order.

We do! Please call our team on 1300 MY AQUA (1300 692 782) and ask about discounts relating to large orders. We’ll be more than happy to discuss any savings we can offer you.

We also have quantity discounts for selected filter cartridges which you can take advantage of.

Unfortunately, not. We can help you find someone to install your filter for you though! Just let us know if you need any help.

Definitely! Call us on 1300 MY AQUA (1300 692 782) and we will find someone in your area to help you install your filter.